UNC Health offers free virtual visits for Helene storm victims in Western NC
As recovery efforts continue for thousands of North Carolinians impacted by Hurricane Helene, UNC Health is now stepping up to provide free virtual care for those in need.
The Triangle-based healthcare system announced that any Western North Carolina residents 18 years or older can be treated virtually through UNC Health Virtual Care Now with a smartphone, laptop or other speaker and camera-enabled device at no cost.
“Our patients and teammates in Western North Carolina are dealing with widespread power outages, extreme flooding, mudslides, road closures and more,” Dr. Wesley Burks, CEO of UNC Health said in a media release. “We will support our patients, teammates and communities in this time of greatest need. We want to offer free virtual services for those who have stable Internet access – and will continue to provide in-person care at our clinics and hospitals.”
How to make a free virtual appointment
Virtual services through UNC Health Virtual Care Now are available everyday from 6 a.m. to 10 p.m. If you have a medical emergency, you should call 911, but UNC’s virtual care providers assist patients with a wide range of conditions, including:
Seasonal allergies
Asthma
Colds, coughs and the flu
Diarrhea
Female urinary problems
Fever
Insect bites
Mild headache/migraine
Mild stomach ache
Pink eye
Rash
Sinus infection
Sore throat
Appointments are not needed but you must register and have a My UNC Chart account to book a provider. Here’s what to do if you need to make an appointment:
Visit unchealth.org/care-services/virtual-care#virtual-care-now
Select “Get in Line”
Enter your information to join the queue and then complete the eCheck-in process.
You can find more information about UNC’s virtual care services online at unchealth.org/care-services/virtual-care.
This story was originally published October 2, 2024 at 3:23 PM with the headline "UNC Health offers free virtual visits for Helene storm victims in Western NC."
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