Skincare company pulls ‘unicorn’ sheet mask after teens complain it burned their faces

A popular skincare company says it has pulled a sheet mask from shelves after numerous users reported it had burned their skin.

Yes To, a skincare brand sold at retailers like Target, Walgreens and Walmart, announced on Facebook Friday it had pulled its Grapefruit Vitamin C Glow-Boosting Unicorn Paper Mask from shelves “in order to investigate” after numerous users reported the products had burned their skin during use.

“In light of reports that our Grapefruit Vitamin C Glow-Boosting Unicorn Paper Mask has resulted in skin irritation for some consumers, Yes To has decided to remove this particular product from store shelves while we investigate,” the post said. “At Yes To, the safety and satisfaction of our customers are our main concerns. We value you and apologize to anyone who was affected in this way, especially over the holiday season.”

Several users commented on the post with their own accounts of being burned by the mask, some adding that they’d had similar outcomes with other masks from the brand.

Kansas City 13-year-old Lauren Moore said she tried the Unicorn Paper Mask over the holiday after it caught her eye with its shiny packaging which reads “if it’s tingling — it’s working,” WDAF reported.

Lauren told the outlet that her face felt like it was on fire only five minutes after applying the mask.

“It stung so bad I could barely open my eyes and my eyes started to water,” she told WDAF.

It took 24 hours for her face to calm down, according to the outlet. Lauren’s mom shared her story on social media.

Brittany Armstrong in Kentucky posted photos to Facebook after using the mask, adding that her skin was “red and swollen and feels like extreme sunburn.”

Several Facebook users commented on her post, telling Armstrong it had happened to them, as well.

A mother in New Jersey recounted a similar experience after her daughter used the Unicorn Paper Mask, BuzzFeed News reported.

“She put it on for 15 minutes and when she took it off, her face looked like it was sunburned and was very itchy,” Donna Baines told the outlet.

An Iowa woman says her stepdaughter had the mask on for two minutes before it began to burn, WHO reported.

“Her face was welted with red, swollen, itchy raised abrasions and I had first thought chemical reaction,” Chelsea Anders told the outlet. “It’s what a lot of people had assumed when using this product was that it was just an allergic reaction. Then doing the research after I had seen what had happened, it looks like a chemical burn.”

No matter the skincare product, dermatologists recommend doing a “patch test” on a small area to determine how your skin will react to new products, Glamour reported.

Doctors say to keep an eye out for swelling, redness and itching and avoid products that irritate your skin, according to the outlet.

This story was originally published January 8, 2020 at 1:36 PM with the headline "Skincare company pulls ‘unicorn’ sheet mask after teens complain it burned their faces."