Orange County and other local agencies want to hear about your experiences during the OWASA water shortage earlier this year.
Water service was reduced and then cut to Orange Water and Sewer Authority customers in Carrboro and Chapel Hill for about 26 hours on Feb. 3 and Feb. 4. The shortage followed a fluoride overfeed at the Jones Ferry Water Treatment Plant and pressure on a water line near Erwin Road that cause the pipe to rupture.
Multiple local agencies enacted their emergency response plans during the outage, and a multi-agency group examined the incident once it was over. The group decided hiring an outside consultant would best ensure a comprehensive response and improvement Plan. The plan will follow Homeland Security Exercise and Evaluation Process standards and best practices.
An anonymous online survey will help Orange County and and its partners, including Carrboro, Chapel Hill, UNC and OWASA, improve the response to similar emergencies in the future.
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The survey is posted online at goo.gl/1ZwDbn. It will be available through June 30.