Baggage conveyor problem delays travelers at RDU airport
Travelers found their trip through Raleigh-Durham International Airport slower than usual Wednesday morning because of problems with a conveyor belt that carries checked bags to airplanes in Terminal 2.
Airline workers had to manually move bags from check-in counters to a security screening area, causing delays for people who checked their bags, RDU said in press release. Some travelers missed their flights, said RDU spokeswoman Stephanie Hawco, though it was unclear how many. It did not appear that any flights were delayed because of the baggage problem, she said.
The problem arose about 7 a.m., just as the crush of passengers for early-morning flights had begun to subside. The airport said about 11:30 a.m. that the conveyor system had been partially restored and was processing bags. The system was fully operational by 4 p.m.
Hawco described the problem as a “mechanical issue.” The airlines affected were Air Canada, Alaska, Allegiant, American, Frontier, JetBlue and United.
Terminal 2 handles a large majority of passengers at RDU. The problem with the baggage system coincided with the busy summer travel season that has already caused long lines at the terminal’s security checkpoint each weekday morning.
RDU officials always urge passengers to arrive at least two hours before a domestic flight and three hours before an international one. They are also encouraging passengers on domestic flights to check their bags at the curb when possible.